Job Repairs

For existing J&D Hdz Flooring customers.

Submit Your Request

A simple, fast, and reliable process from request to service.

STEP 1: Submit Your Request

Tell us what's wrong and attach photos or video.

STEP 2: We Review

Our team checks your project details and gets in touch within 2 business days.

STEP 3: We Schedule

We set a convenient time and take care of the repair.

Customer Care

We Stand Behind Our Work

If something isn't right with a floor we installed, let us know. Our job isn't finished until you're confident in the result, and we want to make it right. Send us the details and a few photos, and our team will take it from there.

Name

Email Address

Phone

Street Address

Apartment, suite, etc

City

State/Province

ZIP / Postal code

Country

Select

Date

Invoice or Project # (optional)

Description of the Issue

Upload Photos / Video

Preferred Contact Method

Best Time to Reach You

Hours

Minutes

AM/PM

Frequently Asked Questions

Find answers to the most common questions about our services, process, and what to expect.

What qualifies as a repair?

Issues with the installation of a floor, shower, or backsplash completed by J&D Hdz Flooring, such as lifting, gaps, loose or cracked tile, or uneven seams.

How long will it take to hear back?

We respond to every request within 2 business days.

Is my repair covered by warranty?

Installation issues reported within one year of completion are covered under our workmanship warranty. Damage from misuse, moisture, or manufacturer defects may not be covered.